Don’t Ever Miss An Opportunity To Negotiate

So, I am sitting in the waiting room and my car is nearly finished. The service manager informed me that they just had to pull it off the lift and I would be good to go.  I nodded to him and began thinking about what I had to do the rest of the day. Meeting, mentoring call, baseball practice and SCREEEEECH. The sound of screeching tires and a wham followed by shattering glass made me look up just in time to see my car sitting WITH me in the waiting room.  Yes, I mean WITH me. The attendant somehow drove my car through the glass window into the waiting room instead of through the open overhead door of the garage into the parking lot.

The shock wore off eventually and I was given a pickup truck as a courtesy vehicle.  Awesome. I have a wife and four kids, so this doesn’t fit us all. It was inconvenient but several weeks later my car was finally ready for pick up.  Now that the dust settled and I’m about to get my car back, I was wondering what I...

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